At Christmas, I vowed not to use Air Canada for trips home in the winter.
After being on the phone for 60+ minutes with 4 different people, and with a charge of $600 on my credit card and no airline reservation, I am now jettisoning Air Canada year-round.
I don't know how I'm coming home this summer, but it is not on AC.
Details and sternly-worded post to follow.
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