Thursday, October 12, 2006

Can I Have A Witness

by Alex St John, columnist in CPU magazine. Emphasis added.

Excerpeth:

Windows’ blue screen of death was annoying, but at least it was unpretentious. They improved on this in Windows XP, with a new dialog that gave you some false sense of control over your computer’s doomed state.

This dialog contained a much subtler set of insults to the user, but at least its creators had the decency to apologize before offering to run their spyware on your computer and pretending that you might be smart enough to make heads or tails out of the error report they were offering to send themselves. The presence of two buttons gave you the pleasant illusion that you had some choice in the situation. It did a good job of making you feel a little guilty for being annoyed with them if you were unwilling to help them out with the problem by hitting the Send Error Report button. I suspect that Microsoft hired a team of psychologists to help them design this dialog.

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